Catholic Credit Union

Helpful Hints

To inquire or transact on your accounts, you'll need to know your specific account “ID” numbers.

If you are unsure of these numbers go to the Open Share List, or the Open Loan List in either the Menu Mode under Balance Inquiries, or the Expert Mode to get these “ID” numbers.

Enter dollar amounts without decimal points.

For example, ten dollars should be entered as (1000). Ten dollars and twenty-five cents should be entered as (1025).

When using CATT to make a withdrawal, a check will be mailed to the primary account holders address as it appears on the account.

The check will be made payable to the account holders names listed on the account (not to anyone else), and will be mailed on the next business day.

You may end your call any time.

Enter the star (*) key (lower left hand corner of your keypad) when in the Menu Mode, and (99#) when in the Expert Mode.

Enter dates as six-digit numbers.

For example, February 15, 2002 should be entered as (021502).

Required loan payment amounts & due dates are accurate as of the current business day for line of credit loans.

If you take a loan advance using CATT, your new payment amount and due date will not be updated until the monthly cycle processing has been done. You will receive a notice of the new payment amount in time to make your next payment.

You have the option of using the Menu Mode or the Expert Mode on Catholic's Automated Touchtone Teller.

You may choose to use the Menu Mode, which will ask you questions and wait for your keypad response for each inquiry or transaction. Or choose the Expert Mode, allowing you to use a two digit code followed by the pound (#) key for inquiries and transactions. Whether you choose the Menu Mode or the Expert Mode, we are confident you will become fond of taking care of your business by using CATT whenever you are unable to visit the credit union office.

Each call to CATT is limited to 10 minutes.

Anytime during your call, if no entry is made within 30 seconds, your call will automatically disconnect.